Accessibility Statement for Flowers Southend on Sea

Our Commitment to Accessibility

At Flowers Southend on Sea, we are dedicated to making our online flower-ordering experience as accessible as possible for the entire Southend on Sea community. We believe that everyone should have seamless access to our products and services, regardless of ability or the technology they use. Ensuring an accessible online platform means that our valued customers can order flowers online with ease, independence, and confidence.

WCAG 2.1 AA Compliance

Our website has been thoughtfully designed and developed to comply with the Web Content Accessibility Guidelines (WCAG) 2.1 at the AA level. These internationally recognised guidelines help us provide content that is perceivable, operable, understandable, and robust for a wide range of users, including those with visual, auditory, cognitive, and motor impairments. We continually assess our site and make ongoing improvements to maintain and enhance these accessibility standards.

Screen Reader Compatibility

We strive to ensure that our website is fully usable with popular screen readers. All images include descriptive alternative text, and our navigation and forms are structured with semantic HTML to enable efficient browsing by individuals using assistive technologies. Whether browsing bouquets, reading flower descriptions, or completing checkout, our goal is for screen reader users to experience the same ease of use as all other customers.

High Contrast Design for Better Visibility

Recognising the needs of customers with visual impairments, we have implemented a high contrast design throughout our website. Clear distinctions between text and background colours help ensure that every visitor can comfortably read information, view floral arrangements, and complete transactions on our platform. We regularly review our visuals and adjust them to maintain optimal readability and accessibility.

Accessible Flower Ordering Online in Southend on Sea

Our mission is to provide a truly accessible flowers shopping experience for all customers in Southend on Sea. From browsing our selection to placing an order, we are committed to removing barriers and facilitating stress-free online flower purchasing. By prioritising accessibility, we enable a wider audience to conveniently order flowers from the comfort of their own homes, regardless of individual needs or abilities.

Contact Us About Accessibility

Ensuring accessibility is an ongoing responsibility that we take seriously at Flowers Southend on Sea. If you encounter any difficulties using our website or have suggestions on how we can further improve accessibility, we encourage you to contact us. Our team is committed to reviewing feedback promptly and will work to address any accessibility issues as quickly as possible.

Continuous Improvement

We are committed to ongoing accessibility enhancements, regularly updating our site in line with new best practices and customer feedback. Our goal is to ensure that every customer in Southend on Sea finds our online flower shopping experience simple, enjoyable, and barrier-free.